Company
Terms of Service
Welcome to 24AIcall.
24AIcall is an AI-powered phone agent platform designed to help businesses handle calls, capture information, and automate communication workflows.
24AIcall is a service provided by iMCreate LLC. By accessing or using 24AIcall, you agree to be bound by these Terms of Service.
Introduction
Welcome to 24AIcall.
24AIcall is an AI-powered phone agent platform designed to help businesses handle calls, capture information, and automate communication workflows.
24AIcall is a service provided by iMCreate LLC.
By accessing or using 24AIcall, you agree to be bound by these Terms of Service.
Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to use this service.
By using 24AIcall, you represent that you meet these requirements.
Description of Service
24AIcall provides:
- AI-powered call answering
- Call handling and interaction processing
- FAQ-based responses and pre-configured workflows
- Call summaries and data capture
- Lead intake and customer interaction support
The service is designed to assist businesses, not replace human decision-making.
User Responsibilities
You agree to:
- Provide accurate information
- Use the service legally and ethically
- Ensure your use complies with applicable laws (including call recording and consent laws)
- Review and validate AI-generated outputs before taking action
You are responsible for how you use the system in your business operations.
Call Recording & Consent
Depending on your configuration, 24AIcall may record or process calls.
You are solely responsible for:
- Informing callers that calls may be recorded
- Obtaining any required consent
- Complying with all local, state, and federal regulations
iMCreate LLC is not responsible for misuse or non-compliance.
AI Limitations
24AIcall uses artificial intelligence to process conversations and generate responses.
You acknowledge that:
- AI responses may not always be accurate or complete
- The system may misunderstand context
- Outputs should be reviewed when necessary
iMCreate LLC is not liable for decisions made based on AI-generated content.
Acceptable Use
You may not use 24AIcall to:
- Violate any laws or regulations
- Engage in fraud, scams, or misleading practices
- Harass, abuse, or harm others
- Process sensitive data unlawfully
- Attempt to reverse engineer or exploit the system
We reserve the right to suspend or terminate accounts that violate these rules.
Payments and Subscriptions
If applicable:
- Services may be billed on a subscription basis
- Fees are non-refundable unless otherwise stated
- You are responsible for all applicable taxes
- Failure to pay may result in suspension or termination
Pricing and plans may change with notice.
Data and Privacy
Your use of 24AIcall is also governed by our Privacy Policy.
You retain ownership of your data, but you grant us permission to process it to provide and improve the service.
Service Availability
We aim to provide reliable service but do not guarantee:
- Continuous, uninterrupted availability
- Error-free operation
- Immediate response at all times
The service may be affected by outages, maintenance, or third-party dependencies.
Third-Party Services
24AIcall may rely on third-party providers such as:
- Telephony systems
- AI processing services
- Cloud infrastructure
We are not responsible for failures caused by third-party services.
Limitation of Liability
To the maximum extent permitted by law:
iMCreate LLC shall not be liable for:
- Lost profits or revenue
- Missed calls or opportunities
- Business interruptions
- Incorrect AI responses
- Indirect or consequential damages
Your use of the service is at your own risk.
Indemnification
You agree to defend and indemnify iMCreate LLC against any claims, damages, or liabilities arising from:
- Your use of the service
- Violation of these terms
- Failure to comply with laws (including call recording laws)
Termination
We may suspend or terminate your access if:
- You violate these Terms
- You misuse the platform
- Required payments are not made
You may stop using the service at any time.
Modifications
We may update these Terms of Service at any time.
Continued use of the service after changes means you accept the updated terms.
Governing Law
These Terms are governed by the laws of the United States and the state in which iMCreate LLC is registered.
Contact Information
For questions regarding these Terms:
Email: support@imcreatestudios.com
Company: iMCreate LLC